Cluster: / IT & Administration
01/04/2019 - 16/07/2020

Office Manager

1. Name of the training course

Partial Office Manager qualification within the framework of the "Identification, Motivation, Partial Training and Professional Integration of Internally Displaced Persons in eastern Ukraine" project


2. Location

Kharkiv Oblast:

· Kharkiv

· Kharkiv Higher Vocational School № 6 (Mukhachova str., 1, 61036, Kharkiv)

· Krasnograd

· Krasnograd Vocational Lyceum (Moskovska str., 45a, 63301, Krasnograd)


Dnipro Oblast:

· Kamianske

· Employees’ Training and Retraining Center of Kamianske (Medychna str., 2, 51900, Kamianske)


3. Selection criteria

Internally displaced persons, citizens affected by the conflict in the East of Ukraine, local residents over 18 are invited to participate.


4. Duration

14,5 weeks / 360 academic hours


5. Course content

The participants will acquire skills of using technical means of document processing, oral and written documentation, the basics of computer information technologies, as well as technological processes of information processing and work with various types of organizational and administrative documentation. In addition to a purely professional office administration qualification, participants will gain knowledge of professional interaction with customers and learn the rules and methods of organizing the visitor service process.


6. Expected outcomes

After successful completion of the course, the participants will receive Joint Certificates of the Bavarian Economics Education Center bbw gGmbH and the relevant Ukrainian Training Center.


7. Required documents

Passport or another identity document.

IDP certificate (if any).

Other certificates to confirm status (if any).